I received this wonderful testimonial the other day from the daughter of one of our clients and I wanted to share it with you. It’s affirming to know that we are making a difference and why I love what I do.
No one wants to get the call that your parent needs to be moved into assisted living with skilled nursing care. Moreover, when that day comes, most of us are unprepared to make the myriad of decisions that follow.
I was so fortunate to have been introduced to Leann Dale of Senior Living Options of the Desert. Leann was so professional, kind and caring. She took into consideration our family’s needs and offered us viable options. I want to stress to anyone who is looking for a liaison to assisted living facilities, how important it is to have someone who actually LISTENS. The other national organization that most people would think to call, just gave me lists of assisted living homes, too many of which did not meet my father’s requirements. Moreover, managing their emails (they reach out to you) was overwhelming.
Leann personally took me to the facilities once we narrowed down the contenders. Not only did she answer my questions, but she asked questions that I might not have known to ask. Leann has been available to me any time I have needed her and even advocated on my father’s behalf to coordinate his release from acute rehab. Her ability and willingness to connect me with additional services has made what is a challenging situation so much more manageable.
Leann’s integrity is rare in this world of senior living options. I honestly do not know what I and respectively my father would have done without her helping to navigate a world so far removed from my wheel house and in a different city. Even after he was safely ensconced in his new home, she continues to reach out and check in.
If you find yourself or a member of your family needing to make this kind of move, I strongly encourage you to reach out to Leann Dale 760-322-0322 seniorlivingoptionsofthedesert.com. It will be the smartest and kindest call you can make.